During the May 4 #solopr Twitter chat, independent PR pros shared insight on responding to clients who ask for unbilled work, tracking client/campaign progress, and speeding up the new business process. The following questions helped guide the conversation:

1. What do you think about a sm project client that hints extra (unbilled) work could yield bigger projects? #solopr

Q1 follow-up: how do you actually respond to a client who is asking for this? #solopr

2. What do you use to track clients/campaign progress and keep it all straight? Paper? Software? Project management tools? #solopr

3. What are the best ways to prospect, sell, close, and *speed* the whole process? #solopr

Be sure to check out the transcript in PDF for the full discussion. Note that our previous transcript service is down, so this week’s transcript is in reverse chronological order. We’re working to find an easier to read format.

If you weren’t able to join us this week, please let us know how you’d respond to the chat questions below!

The #solopr chat – held each Wednesday from 1-2 p.m. Eastern – is a weekly ritual for some of the most savvy Solo PR Pros on Twitter. Anyone with a Twitter account is welcome to participate – see Join Us for the #solopr Chat on Twitter to find out how!

Thanks to Jennifer Spivak for compiling this post.