In April, Pew Internet released another great report detailing social media use in 2021. I recommend taking a peek at the whole report since it outlines many demos around who’s using which platforms.
For example, LinkedIn trends toward white, middle-aged men with college degrees making $75+. Makes sense, right?
Meanwhile, TikTok trends younger Hispanic and African-American women with lower incomes and some college.
Many weren’t surprising at all. YouTube trended younger (18-29), more affluent (college educated $75+) and urban. And Reddit trended younger African-American or white men with college degrees making $75+ in suburbia.
5 surprises from Pew Internet's ‘Social Media Use in 2021' report
However, there were some surprises in the data. And I wanted to highlight those and discuss the implications for brands.
1. Twitter trended much younger
As I mentioned above, there’s a pretty big age gap on Twitter these days.
42% of 18-29 year-olds use the platform now vs. just 18% of 50-64 year-olds. Maybe I shouldn’t be surprised by that – but I am. Younger folks are spending so much time on YouTube, Snapchat and gaming platforms, I just figured they didn’t have time for Twitter. Guess I was wrong!
Now, the bigger question is why and how are they using it. My guess: News. And entertainment, of sorts. Gen Z doesn’t watch TV, or read the paper. But, they can get their news on Twitter. And, they can follow their favorite sports teams, brands and celebs there, too.
2. Pinterest trends rural?
Not by a wide margin, but Pinterest does (slightly) lean rural–34% rural vs. 30% urban.
Surprised? I was. And, to be honest, I’m not sure what to attribute this to. But, for brands, this opens up new thinking.
No, Pinterest isn’t just millennial women living in downtown condos planning their next vacation to Bali. It’s also for folks living in small towns in southern Iowa, who might be using it to dream and inspire themselves.
3. Facebook still pretty dominant among younger set
Despite all the hand-wringing about Facebook dying among younger folks, the stats tell us 70% of 18-29 year-olds are still using Facebook. Now, that number is down from recent years, but 70% is still a pretty darn big number.
If you’re targeting young people, you would certainly pay attention to a social network where 70% of those young people are using it, right? Facebook isn’t dead yet for college kids and 20-somethings!
4. Nextdoor isn’t just your crazy neighbors
Pew stats tell us a decent chunk of Nextdoor users are college educated (24%) and making a decent amount of money (20% make $75K or more). That doesn’t exactly jive with what we hear about Nextdoor – it’s really just our crazy neighbors or stay-at-home parents.
Instead, it appears there are a lot of people on Nextdoor that are upwardly-mobile adults. That may change the way you think about Nextdoor from a social media marketing perspective. I’ve been arguing for a while, Nextdoor is a great way to get in front of a very engaged and vocal audience – neighborhoods.
5. There are wide age gaps for key platforms
For example, 65% of 18-29 year-olds said they used Snapchat, but just 12% of 50-64 did and just 2% of 65+ did. Wow. Or, with TikTok, 48% of 18-29 year-olds used it but just 14% of 50-64 year-olds and 4% of 65+. Again, BIG gap! Even Twitter saw 42% of 18-29 year-olds using it and just 18% of 50-64 year-olds and 7% of 65+.
What does this mean for brands? More proof that we may be at the end of the “Big Four” era of social media marketing. More brands will start to pick and choose their social platforms. No longer will they just be active on the “Big Four.” Instead, they’ll use niche platforms to hyper-target the core audiences who are using them.
A version of this post appeared on Arik Hanson's blog. It has been republished with permission.
Arik C. Hanson is the principal of ACH Communications, a marketing and communications consultancy that has been driving business results for clients since 2008. With more than 20 years’ experience in traditional and digital marketing, communications and public relations, Arik brings seasoned, strategic expertise to help today’s leading organizations, including Fortune 500 companies like Select Comfort, Walgreens, General Mills, Toro, Cargill and Ingersoll Rand, define and deliver on their marketing and communications goals through the right mix of tools and strategies.