Twitter Dailies, the Line Between Personal & Professional, and Crisis Communication

During the April 6 #solopr Twitter chat, PR pros shared insight on the value of Twitter dailies, maintaining personal and professional relationships, and handling a crisis such as the current situation with Southwest Airlines. The following questions helped guide the conversation:

1. From the community: What do you think of the *plethora* of Twitter dailies out? Do they help and how?

2. How do you maintain both personal & prof relationships w/clients? Friends become clients; vice versa- can get sticky.

3. Southwest Airlines is a popular brand with a safety crisis – how would you handle?

Be sure to check out the transcript in PDF for the full discussion. Note that our previous transcript service is down, so this week’s transcript is in reverse chronological order. We’re working to find an easier to read format for next week.

If you weren’t able to join us this week, please let us know how you’d respond to the chat questions below!

The #solopr chat – held each Wednesday from 1-2 p.m. Eastern – is a weekly ritual for some of the most savvy Solo PR Pros on Twitter. Anyone with a Twitter account is welcome to participate – see Join Us for the #solopr Chat on Twitter to find out how!

Thanks to Jennifer Spivak for compiling this post.