Comments on: On Firing a Client

By: Vincent Roman

Vincent Roman — Fri, 25 Jun 2010 19:38:24 +0000

I would consider it to be good business practice to prune off the least beneficial 10% of clients each year. You need to focus on those clients that (a) make your life easier; and (b) spend more on your services.

As for firing clients, it's good to not have to deal with negative and spent forces. The worst thing to deal with is when they turn into complete arseholes as a result. Pardon my lingo

By: Radio Roundtable: The Not Flying Solo Edition « Media Bullseye – A New Media and Communications Magazine

Fri, 26 Feb 2010 20:56:04 +0000

[...] up the topics for the week, Kellye, Doug and Jen talk about that awkward moment when you need to fire a client–sometimes it’s clear cut (such as ethics), but other times it is a matter of [...]

By: tracydiziere

tracydiziere — Wed, 17 Feb 2010 21:14:19 +0000

Oh good one! Thanks, Heather! I just saw this post and will add it to my compiled list of resources on why and how to fire clients at http://tinyurl.com/firewhyhow.

By: Lori Scribner

Lori Scribner — Wed, 17 Feb 2010 00:38:39 +0000

I'm sure you did the right thing Heather. In my 6 years as a “solo” I have not had to fire a client, that said, the client relationship is like any other and if you don't have the same business morals and standards sometimes it's best just to walk away. The fact that they probably weren't going to pay you spoke volumes for how much they valued you and your services.

By: ShansDailyFinds

ShansDailyFinds — Sat, 13 Feb 2010 05:33:42 +0000

Thanks for this post Heather. I have fired a client before and it's the scariest thing, because you really don't know how they are going to react.

Shannon